Direct Electric Company Customer Testimonials
Looking for a professional electrician with excellent customer service?
You’ve Found One!…but don’t just take our word for it…
What we say about ourselves doesn’t mean quite as much as what our customer testimonials say about us. We’re proud to say that we’ve impressed customers in every one of our fields of expertise. As a result we have become the preferred installer of QuietCool whole house fans. But enough from us, we’ll let our customers tell you about their experience with us…
Company came out to do a 240v outlet installation for an electric vehicle charger. They arrived and completed the job but with little attention to detail. Instead of cutting the drywall out to neatly route the line into the garage from the breaker box; they beat a ragged hole through the wall with a screwdriver. This is now plainly visible next to the junction.
They used conduit to feed the outlets, but apparently ran out of drywall anchors. I got to fix the screws pulling out of the wall after they left. I went around to the junction box to find the screws had not been replaced outside of the garage where they had opened it under and next to the breaker box. The cover had already fallen off because they just wedged it under the lip and left it with no screws. The one screw they did put back in on the 2nd panel was sticking out and obviously twisted partially in only by hand. I picked up the plastic wrappers from the electrical parts that were left lying next to my breaker box as well as all the wire insulation ends that had been stripped off to wire the breakers. Those had been left next to the house, on the walkway and plastic wrappers were blowing across the driveway. I have previously used direct electric to install quiet cool house fans and they had done great work, which is why I didn't hesitate to use them again. This will unfortunately be the last time. The shoddy workmanship that I got this time was pretty lousy and disappointing. But hey, there is electricity at the outlet so there is that. I got to spend an hour after they left finishing the job and cleaning up the mess. I think the moral to this story is.... don't be the last customer on a Friday.
John and his team did an excellent job with our home electrical needs. They arrived as scheduled, completed on time, and cleaned up and left our home as they found it...only better now that we have upgraded circuits and additional outlets and security lights. They are coming back to install our whole house fan. Great job guys!!
Called DEC for a whole house fan install. While they were here, I inquired about some ceiling fans in rooms that's didn't have one, outdoor lights in places that were always dark. They had solid set prices for each. I added the things on while they were at the house and they got them done that same day. Good people in the field and really happy with all they did. I will use them again.
Direct Electric Company has an ad in the mail for a quiet cool system and I decided to give them a call because a local company in Murrieta was not able to fix my AC and charged me $200. The problem is the heat upstairs in the evening. I had a DIY fan that worked well but it was letting in a lot of heat into the house. I had doubts about the quiet cool system because I thought it wouldn't be powerful enough but it seems to work as well, if not better than my old system. It has three controls for speed since I got in upgrade to a higher end system. The highest level is loud but the other levels aren't too bad! Please send me a direct message if you want a referral code! I'd be glad to help anybody out! I had a lot of doubts about this system but I'm glad I got it! No much better than turning on the AC at night. If it's cool outside it works well!
I hired Direct Electric to install a QuietCool Trident Pro 6.0 whole house fan system last summer and am so happy with it! We researched between Comfort Cool units and Quiet Cool and chose Quiet cool.
We also were diligent with calling several companies and found Direct Electric to be the least expensive which surprised us since we are in south Orange County and they are in Temecula-they even beat the prices of O.C. Installers.
The installers were great as well and wish I could remember their names to mention them here.
My only regret is not doing this years ago because it was so inexpensive in comparison to running out A/C all summer long!