Direct Electric Company Customer Testimonials
Looking for a professional electrician with excellent customer service?
You’ve Found One!…but don’t just take our word for it…
What we say about ourselves doesn’t mean quite as much as what our customer testimonials say about us. We’re proud to say that we’ve impressed customers in every one of our fields of expertise. As a result we have become the preferred installer of QuietCool whole house fans. But enough from us, we’ll let our customers tell you about their experience with us…
We wanted recessed lights out in our kitchen area. After getting several quotes we went with Direct Electric. The appointment date and time was set and when that day arrived the lead guy Dave and his co-worker showed up early! We relayed to them what we wanted and they laid out the schematic, my wife liked the set up and they got to work. Quick, efficient and clean! They were done in under three hours and my wife and I are very pleased. We will if needed use these guys for any future electrical needs and really recommend them to anyone looking for quality work.
Company came out to do a 240v outlet installation for an electric vehicle charger. They arrived and completed the job but with little attention to detail. Instead of cutting the drywall out to neatly route the line into the garage from the breaker box; they beat a ragged hole through the wall with a screwdriver. This is now plainly visible next to the junction.
They used conduit to feed the outlets, but apparently ran out of drywall anchors. I got to fix the screws pulling out of the wall after they left. I went around to the junction box to find the screws had not been replaced outside of the garage where they had opened it under and next to the breaker box. The cover had already fallen off because they just wedged it under the lip and left it with no screws. The one screw they did put back in on the 2nd panel was sticking out and obviously twisted partially in only by hand. I picked up the plastic wrappers from the electrical parts that were left lying next to my breaker box as well as all the wire insulation ends that had been stripped off to wire the breakers. Those had been left next to the house, on the walkway and plastic wrappers were blowing across the driveway. I have previously used direct electric to install quiet cool house fans and they had done great work, which is why I didn't hesitate to use them again. This will unfortunately be the last time. The shoddy workmanship that I got this time was pretty lousy and disappointing. But hey, there is electricity at the outlet so there is that. I got to spend an hour after they left finishing the job and cleaning up the mess. I think the moral to this story is.... don't be the last customer on a Friday.
Was looking to have a few things done around the house....sent out requests and Direct Electric Co. responded. After speaking with the owner and sending him some additional photos and Information, a decent quote was given to change a junction box from a regular kitchen light to a ceiling fan box, hanging the ceiling fan, mounting two exterior lights (none previously mounted) and then changing out a chandelier (25 ft high). David arrived a few days later (adhering to Covid protocol) and accomplished all three things with ease. The exterior lights look great, he changed out the junction box to fit the ceiling fan and then hung it. Here's where things get good...he noticed the chandelier we bought was way to short, so while he was hanging the fan, my wife went to lamps plus, bought another one and then when he went to hang that one, it still was too short. He remained patient while my wife went and bought a 3 foot extension chain and then we finally reached the desired length. After everything was said and done, he then cleaned and vacuumed up the mess! Great electrician and a very nice guy! Would definitely recommend this professional company! Thank you again David!
Great company. They installed a whole house fan setup with (3) Quiet Cool fans on a triple-switch, (2) attic fans, a garage fan and some Coach lights for me. They did a good job and it is all still working great years later. The triple-switches messed up more than a year after it was installed and they came back out and replaced it no questions asked. Great customer service.
Direct Electric Company has an ad in the mail for a quiet cool system and I decided to give them a call because a local company in Murrieta was not able to fix my AC and charged me $200. The problem is the heat upstairs in the evening. I had a DIY fan that worked well but it was letting in a lot of heat into the house. I had doubts about the quiet cool system because I thought it wouldn't be powerful enough but it seems to work as well, if not better than my old system. It has three controls for speed since I got in upgrade to a higher end system. The highest level is loud but the other levels aren't too bad! Please send me a direct message if you want a referral code! I'd be glad to help anybody out! I had a lot of doubts about this system but I'm glad I got it! No much better than turning on the AC at night. If it's cool outside it works well!
What an amazing and professional company to work with. I requested a quiet-cool house fan to be installed at my house and they scheduled me in within three days. After reviewing different options they came to my house on time and the installation took about an hour. This is one of the best vendors that you can get to install your quiet-cool fans. Thank you for all the help. I'll be sure to recommend you in the future.